Privacy Policy

Ticket Appeal Center

Last updated: January 13, 2026

1. Introduction

Ticket Appeal Center (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

By using our website, you agree to this Privacy Policy.

2. Information We Collect

When you use our website, we may collect the following information:

Information You Provide

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Vehicle details (license plate number)
  • Ticket or citation reference numbers
  • Details about your parking or traffic ticket
  • Uploaded documents or images (tickets, photos, receipts)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Prepare and customize appeal letters or templates
  • Provide customer support
  • Communicate with you about your request or order
  • Process payments
  • Improve our website and services
  • Prevent fraud or misuse
  • Comply with legal obligations

We do not submit appeals on your behalf unless explicitly stated.

4. Payments

Payments are processed securely through third-party payment providers (such as Stripe or PayPal).

  • We do not store credit or debit card details
  • We only receive confirmation of payment and transaction references

5. Sharing of Information

We do not sell or rent your personal data.

We may share information only with:

  • Payment processors
  • Website hosting and IT service providers
  • Legal or regulatory authorities if required by law

All third parties are required to handle your data securely.

6. Cookies

We use cookies to:

  • Ensure the website works properly
  • Analyze traffic and usage
  • Improve user experience

You can disable cookies in your browser settings, but some features may not function correctly.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Complete your order
  • Provide customer support
  • Meet legal or accounting requirements

You may request deletion of your data at any time.

8. Your Privacy Rights (U.S.)

Depending on your state, you may have the right to:

  • Know what personal data we collect
  • Request access to your data
  • Request correction of inaccurate data
  • Request deletion of your data

To exercise your rights, please contact us on our Contact page. We will respond within a reasonable time as required by law.

9. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no online transmission or storage system can be guaranteed to be completely secure.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

11. Children’s Privacy

Ticket Appeal Center is not intended for children under 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Information

If you have any questions about this policy, please contact us on our Contact page.

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